Welcome to the Web pages of Grote Industries, hereafter referred to as Grote Industries. The following information is provided to address common Internet issues and concerns. Please take a moment to review the following Internet policies of Grote Industries. If you have any questions regarding these, please see the Contact section at the end of the policy statement.

PRIVACY AND THE INFORMATION WE COLLECT
Personal information that may be required or requested includes: name (first and last), full address, country, e-mail address, phone number and credit card information (card type, number, expiration date). Grote Industries requests only the personal information needed to facilitate an appropriate response.

The information that is collected is used only for and by Grote Industries. Grote Industries holds all such information as confidential and will never sell, lease or rent your personal information. Grote Industries will always take appropriate security measures with the information you provide to us.

Protecting your personal information is critical to Grote Industries. Therefore, Grote Industries has contracted with a company that provides credit card processing for online transactions. The company uses Secure Sockets Layer (SSL) software, which encrypts the information you input and stores it on secure computers.

SITE FEATURES:
Grote Industries Online Store
This is the e-commerce section of the Web site offered as an alternative for registered Grote customers to place orders. No personal information is collected. Order totals are charged to the account of the logged in user. A customer will need their Customer # and a Password to place orders.

INTERNET TECHNOLOGIES
Cookies
A “cookie” is a small piece of data that a Web site can store on your system. Currently, cookies are only used in the Grote Online Store feature of the site. The cookies are used to connect your customer information to the items in your shopping cart.

IP Addresses
Grote Industries uses tracking software to collect information about your visit to an Grote Industries site. Grote Industries only uses the information to track your online movements while at the Grote Industries site. In addition, Grote Industries can see your ISP (Internet Service Provider) information, but this does not contain any of your personal information.