Order Inquiry

You can view your orders past and present by selecting the Order Inquiry option from the Customer Self Service Menu.  You will first be prompted to select a Ship To or a Sold To location.  Once this has been selected you will see the screen below. 

Rounded Rectangular Callout: 3
Rounded Rectangular Callout: 2
Rounded Rectangular Callout: 1

 

To search for specific order you can change the search criteria in the top portion of the screen and perform a new search by clicking the Magnifying Glass button (see 1 above). 

 

To view details of the order (item number, status, etc) select the radio button (see 2 above) and click the Show Detail button (see 3 above). 

 

Other Buttons

Resend Email – Will resend the email that was sent when the order was entered.

Show Invoices – Shows the Invoicing information.

 

 

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